Microsoft had introduced new configuration settings in 2020 that will make online meetings the default when scheduled by OWA, Outlook for Mac, and Outlook mobile clients. When creating a meeting from the Outlook desktop app, the user can choose between a Teams meeting or a Skype meeting. If the user is only able to see the Skype option for starting a meeting, then they might need to enable the Teams add-on from their Outlook desktop client. In some cases, the organization admins should pre-enabled Teams as the default Meeting choice in the Teams Administration portal. A quick workaround this issue is to login to Office.com and create a meeting Teams from there since the Add-On is already merged with Outlook online. Below are instructions to enable Teams as an Add-On to the Outlook client.
1. Make sure Microsoft Teams is installed
Make sure Microsoft Teams is installed on your PC.
1. Close Outlook
2. Go to https://teams.microsoft.com/downloads.
3. Click “Download Teams”
After Teams installation, Open Outlook and navigate to the calendar.
Create a new meeting. The Teams icon should show up in the ribbon meetings tab
If you still do not see the Teams icon in the ribbon tab. Add the Teams icon manually as in below
- In Outlook, choose File and then Options.
- Select the Add-ins tab of Outlook Options dialog box.
- Confirm that Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list
- If the Teams Meeting Add-in is listed in the Disabled Application Add-ins list, select COM Add-ins in Manage and then select Go…
- Set the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
- Choose OK on all dialog boxes and restart Outlook.
